Recent Water Damage Posts

Flood Cut

11/13/2019 (Permalink)

Here at SERVPRO of South Pasadena/San Marino, we care about the amount of distraction and secondary damage that is caused by Water Damage.

What is a flood cut?  Removing the bottom 12-24 inches of drywall in a flood-affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm  related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or framing are thoroughly cleaned and disinfected. Once the walls are completely dried out new insulations can easily be installed and the finalization of the build back can continue. 

Some of our steps:

The water removal process begins almost immediately and with professional extraction types of equipment, we remove the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

We use specialized equipment to remove the remaining water that is harder to access. Our professionally certified crew will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Call us here at SERVPRO of South Pasadena/San Marino (626)799-1762 where we specialize in any disaster including water, fire, and mold!

Water Categories

11/5/2019 (Permalink)

Dirty Water coming from a Faucet DIrty Water

Here at SERVPRO of South Pasadena/San Marino, we take Water damage restoration training very seriously! This is a service that involves going into a home or business after a water disaster, such as flood, burst pipes, or snow destruction, and not just cleaning up the mess, but actually drying and repairing the substructures that high volumes of moisture will affect, such as plaster and drywall, wood, concrete, and metal.

Mold is another concern, of course, but there can be many other problems related to moisture damage; crumbling drywall and plaster, weakening beams and supports, rusting metal surfaces, and more. If the moisture is left to sit long enough, it will eventually bring the house to ruin. By having professional water damage restoration training, a cleaning crew will be able to properly assess the situation and devise the best plan for repair.

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification), which sets the standards for the cleaning industry and water damage restoration training, there are several different levels and classes involved in liquid destruction. From the IICRC’s S-500 standards, there are three categories describing the type of liquid involved.

•    Category 1. This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two.

•    Category 2. This category of liquid used to be called grey water and is described as having a level of contaminants that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces. 

•    Category 3. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.

Call us here at SERVPRO of South Pasadena/San Marino (626)799-1762 for any Water Damage issues you might have, we are here to help!

Water Equipment

10/31/2019 (Permalink)

One of the many Dehumidifiers ready to be dispatched to Water Damage jobs One of the many Dehumidifiers ready to be dispatched to Water Damage jobs

"The Dehumidifier" is one of the most scientifically-advanced pieces of equipment we use to combat moisture during water damage events.

The main benefit of using a dehumidifier is that they are safe to use in occupied areas for reducing moisture purposes. For any businesses, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

Water damage restoration dehumidifiers are key tools for drying and restoring your environment after water damage caused by leaky plumbing or a flood. Heavy-duty and rugged, these dehumidifiers quickly and efficiently extract water, dry flooring and walls, and curb harmful mold growth. Many are also ductable to maximize airflow for more effective drying. 

These dehumidifiers have been successfully tested on any restoration features that SERVPRO specializes in especially during water damage restorations.

As always feel free to reach out to SERVPRO of South Pasadena/San Marino at any time for more information on pieces of restoration hardware. We have helpful staff willing to explain further any of our services – (626) 799-1762.

The Basics When Coming Across A Water Damage

8/5/2019 (Permalink)

Don't let water damage ruin your beautiful home. Call us now! 626-799-1762


After water damage, it can be difficult to know what the next steps are. Is your home salvageable or in need of a complete rebuild? Is anything contaminated? When should you seek help? There are many questions you’ll be asking yourself, and we have the answers! Here is everything you need to know about water damage remediation and why it is so important.

Experiencing water damage at home? Don’t wait another minute to call one of South pasadena or San Marino's best water restoration companies, SERVPRO of South Pasadena/San Marino. Our services reduce your home’s suffering while saving you money, so you can have your peace of mind back!

Know the Categories of Water Damage

Not all water damage is alike. In fact, there are 3 categories in which water damage can be placed. Knowing which category your own home is experiencing could help determine the proper water restoration method used by the SERVPRO of South Pasadena/San Marino professionals.

Category 1

Also known as clean water or whitewater, Category 1 is fresh water that is pumped into the home. This usually means the source could be an overflowing toilet, bathtub, or sink. Broken water supply lines could also contribute to Category 1. While this type of water damage is harmless to people, it can quickly escalate into Category 2 if not dealt with in a timely manner.

Category 2

Gray water is another name for Category 2. This includes wastewater that is discharged from sinks, bathtubs, showers, washing machines, and dishwashers. It can also be wastewater that has not come into contact with human waste. When one of these appliances malfunctions and floods, it will likely cause significant contamination and pose a health risk. Quick bacteria growth in gray water can also lead to quick mold growth.

Category 3

Category 3, or black water, is the most dangerous of them all. Sewage is the primary source of black water. Due to the potential chemicals found in fertilizers, animal waste, ground debris, and other contaminated areas, black water could cause diseases.

What Goes Into Water Damage Remediation?

The 3 main steps in water damage remediation are water removal, decontamination, and drying. All of these steps are extremely important in restoring your home to its former glory. It is also essential that these steps are taken as soon as possible! Standing water not only causes structural damage to your home, but it creates a breeding ground for harmful bacteria and mold.

You must know that in some water damage cases, there are some parts of your home that will need to be rebuilt. If sections have absorbed too much water or develop unremovable bacteria, they will need to be replaced in order to keep you and your family from getting sick. Here are some of the most common parts of the home that need to be rebuilt during water damage remediation:

  • Walls
  • Floors
  • Shelves
  • Clothing
  • Drapery
  • Ductwork
  • Heating and air conditioning systems

The Water Damage Remediation Process

Here are the steps a knowledgeable restoration company will take to restore your home quickly and efficiently:

  • Inspection and Assessment
  • Water Removal
  • Anti-Microbial Application
  • Drying: Air Movement
  • Drying: Dehumidifying
  • Drying: Monitoring

This process ensures each of the water damage remediation steps is followed in a professional and timely manner.

Water damage

6/22/2018 (Permalink)

If you are experiencing water damage at your home, you are going to need a lot more than a bucket and a mop to clean up and save your investment. If you don’t call in an emergency cleanup professional as quickly as possible, it could lead to dangerous consequences. The IICRC advises that every major water damage occurrence begin as soon as possible to prevent long-term damage to a structure.  SERVPRO of South Pasadena/San Marino provides fast and reliable water damage restoration services to residential and commercial entities.  Call us now if you need immediate help 626-799-1762

Growing Mold

If you don’t get your home properly ventilated and dehumidified, you can experience serious mold growth. To prevent mold growth even at a later point, you need to eradicate any chances of problems later by adding anti-microbial agents. To determine which areas are more susceptible to spores, you need to call in a professional.

Wood Rot

You need to dry the area out to avoid wood rot. Other building materials can suffer damage as well. Laminate separates from the surface when exposed to water for long periods. Make sure all water is removed as quickly as possible to avoid worse damage.

Health Problems

There are well-documented health problems associated with the growth of mold. However, you should also consider the problems you may be facing because of the kind of water that damaged your home. While freshwater can cause enough damage, black or gray water can add some fungi, bacteria and dangerous microorganisms into the mix.

Water damage can be an expensive setback. Don’t let secondary problems get into the mix. Call in professional restoration experts to take care of the problem and help you avoid other issues. Contact us today to learn more about our water damage restoration services and how we can help you avoid further damage from your water mishap.

Steps To Take When A Pipe Burst In Your Home.

6/20/2018 (Permalink)

No homeowner can go for long without plumbing problems occurring: a stopped up toilet, various leaks from kitchen appliances and more. The most damaging plumbing problem occurs when a pipe bursts, sometimes flooding your home before you even know what’s happened. That’s a lot of water damage going on at once, and you’ll need to deal with it as soon as possible. Besides damaging materials like drywall and flooring, the long term effects of so much excess moisture translates to mold growth. Mold spores can travel throughout your ventilation system wreaking havoc on everyone’s health.

If the flood happened in a small area, perhaps in only one room, you should be able to perform most of the clean up yourself. However, if a major water leak has occurred affecting multiple rooms, even traveling from an upper section to a lower level of your home, or the leaking has gone unnoticed for more than 8 hours, you should contact a professional water mitigation company Such as SERVPRO South Pasadena/San Marino that have specialized drying equipment, which will likely be necessary.

Here’s what you need to do in order to handle a minimal amount of water damage:

Avoid electric shock!
When dealing with water invasion, your first task should be to shut the electrical power to your home if the leak has occurred near electrical appliances and outlets. This way you can focus on your clean up efforts and not have to worry about an electric shock.

Salvage what you can
It’s a given that you’re going to have soaked carpets and furniture and much of it may be ruined beyond repair. This is the time for some item-sorting triage. Move anything that is salvageable to a dry area, assuming these items have not absorbed a major amount of water. Your carpet will likely have to be replaced, but you should remove the water-soaked sections quickly.

It’s time to mop the floors
If there’s still considerable water on the floor use towels and a mop to dry the flooring. A wet-dry Shop-Vac can be used to effectively remove excess water. If you don’t have your own you can usually rent a unit at your local hardware and home improvement store.

Use fresh, dry air
Assuming it’s not raining outside, you should open doors and windows in order to bring fresh, dry air into your home. Also, if you have fans (any size will do) set them up near the flooded area and turn them on to their highest setting.

The last two steps utilize advanced methods for removing all of that excess water. You may not feel particularly confident in performing these tasks, and that’s understandable. But don’t fret, just call a professional restoration company like SERVPRO South Pasadena/San Marino and we will handle your water damage problem expertly.

Use a dehumidifier
You likely won’t have a portable dehumidifier on hand, but these units can be purchased or rented—or maybe you might have a friend or neighbor who has one and can borrow it.Dehumidifiers remove moisture directly from the air and can dry items more quickly than simple fans. However, you will have to monitor the unit and periodically empty any water collected by it. The reservoir is usually located at the back of the unit, so check often to see if it is full.

Use desiccant products
When you purchase garments or shoes you’ll notice that small packets of silica gel are often included in the packaging. That’s because silica is very good at absorbing moisture. So, besides using dehumidifiers and fans, you should visit your hardware and home improvement store to buy desiccant products. There are different versions, but the most common types are available in tubs or sachets of silica gel. Place the silica gel (in whatever form) near walls or flooring that have absorbed moisture.

The bottom line…
Remember, if you notice that water has seeped into the sub floor or the drywall, the most prudent course to take is to simply contact a professional restoration company immediately. These specialists possess all of the equipment, knowledge and experience to handle any sort of water damage. Additionally, they can remove and restore items and materials that have the potential to develop mold. Also, be aware that the longer porous materials are exposed to water saturation increases the deterioration of those materials, causing possible structural instability over time. Much of these materials will not be salvageable, particularly carpet backing, insulation and adhesives.

Professional restoration companies will employ thermal imaging technology, moisture readers and professional-grade drying equipment during the clean up process. This will go a long way in preventing any secondary damages and will also aid in safe-guarding your health and the overall stability of your home. Give us a call today 626-799-1762.

Dishwasher Leak?

3/30/2018 (Permalink)

Are you one of the unfortunate homeowners dealing with dishwasher water damage? It’s a scene that has played out in countless movies, usually in a comedic fashion. Kid puts regular soap in dishwasher, dishwasher explodes with bubbles, and we all have a good laugh at their expense. But when you’re actually dealing with water leaks from your dishwasher, you need to know how quickly water damages can occur, why they happen, and what to do about them.

How long before dishwasher water damage occurs?

Dishwasher water damage can occur within just a couple of hours. You get home, turn on the dishwasher, walk away and watch TV for awhile, or run a few errands, only to come home and find a pool of water on the kitchen floor. The first reaction should be to soak up as much of the water as you can, because the longer it sits there, the more likely it will cause permanent damage.

Some flooring materials are more susceptible to dishwasher water damage than others, such as wood or bamboo. Wood will absorb water quickly, causing your flooring to warp and crack. Make sure to effectively dry out the area ASAP so you can avoid as much damage as possible.

Dishwasher water damage and what to expect

If you’ve never experienced dishwasher leaks or water damage before, you might not even know what you’re in for. Here’s what to expect when you’re dealing with water damage from dishwashers, including the common causes of leaks as well as what elements of your kitchen are most vulnerable after a leak.

What would cause a dishwasher to leak?

Common causes of dishwasher leaks include:

  • Worn gaskets
  • Dishwasher not level
  • Wrong dishwashing soap used
  • Broken door
  • Defective dishwasher tub

Your dishwasher leak can cause water damage in a variety of ways to a variety of different elements of your kitchen. The below are all susceptible to damage after a dishwasher leak:

  • Tile
  • Wood
  • Laminate
  • Electrical wiring
  • Drywall
  • Wallpaper
  • Paint

Is the damage covered by insurance?

The answer to this question depends on whether or not your insurer deems the cause of the dishwasher leak to be  from neglect or sudden malfunction. If the dishwasher is new, has shown no previous signs of wear and tear, and you report the leak and damage in a timely manner, your insurer could very well cover the damages caused by the leak.

If your dishwasher is old, shows signs of neglect, and has caused you problems in the past, your insurer will likely rule that the water damage is due to negligence on your part, in which case none of the dishwasher water damage will be covered.

Make sure to also read your dishwasher’s warranty and see whether or not a newer dishwasher is covered (and the resulting damages caused by the dishwasher leak)

How to repair water damage caused by dishwashers

The moment you notice your dishwasher is or has leaked, make sure to first turn off the dishwasher. Grab a towel or mop and soak up any visible water on your floor. This might mean pulling the unit out from under the counter so you can get any water that has pooled beneath the dishwasher itself. We also strongly recommend calling a restoration company like SERVPRO of South Pasadena/San Marino to ensure that you don’t have any moisture in your floor boards, which can quickly develop mold. 

Next, you need to identify the cause of the leak. Was the door slightly ajar? Does the latch not always work? Are the gaskets wearing out? Some problems you can fix yourself, but if you want to be extra confident in the repairs, call a specialist to come out and inspect and repair the unit.

Best use of a dehumidifier

3/28/2018 (Permalink)

Our dehu is being put to work at this water loss.

While you can’t control the moisture outside, you can control the humidity levels in your home. Using a dehumidifier is a relatively low-cost way of doing that. Read on to learn when to use a dehumidifier and how to use it safely:

When to Use a Dehumidifier

  • Use your dehumidifier in damp and musty-smelling rooms. Aim for a relative humidity of 40-50 percent. More than that can lead to mold growth and below 30 percent can cause structural problems.
  • Dehumidifiers are most useful for people suffering from respiratory problems, such as asthma, allergies, and colds. An ideal level of humidity can help alleviate their symptoms.
  • If you live in a humid climate, use a dehumidifier in your basement, bathroom, and attic, especially in the summer.
  • If you’ve recently experienced a flooding problem, dehumidifiers can help dry up the flooded area. Talk to a disaster restoration specialist first.

Maintenance Tips                 

  • Read the owner’s manual and follow the manufacturer’s instructions. Get familiar with the features and requirements of the dehumidifier.
  • Check and clean the air filter, as well as the exhaust grilles, to prevent dust build-up and allow free air flow.
  • Clean the water tank on a regular basis to avoid mold growth and bacteria. Use regular soap and water to scrub inside the tank.

Usage Safety Tips

  • Place the dehumidifier on a level and stable surface. Leave at least 10 inches of free space at the back of the dehumidifier, and five feet in front of it. Keep the dehumidifier away from flammable items and heat sources.
  • Plug the dehumidifier into a grounded outlet. Avoid using extension cords to power the dehumidifier since cords can be a fire hazard from overheating.
  • Don’t operate the unit in a space larger than is recommended in the manual. Close the windows and doors in the area where you use the dehumidifier. Moisture coming from outside can stress the machine and may damage it.
  • Regularly clean and vacuum the area where the dehumidifier is running. Dust absorbed by the unit can spread out into the room and fill it with allergens.
  • Turn off the unit when nobody is home – someone should be there in case the machine malfunctions. Some dehumidifiers have an automatic turn-off function that you can use.
  • Empty the tank as often as needed to avoid spills and water damage. Some models automatically shut off when the tank is full or when they reach the set humidity level.
  • Do not move the dehumidifier from a cold room to a warm room too quickly to avoid condensation inside the machine. Wait at least 10 minutes to power the dehumidifier back on after turning it off, to prevent the compressor from overheating.

What Can Be Saved In A Water Damage?

3/28/2018 (Permalink)

When your home has been affected by water damage, you may be tempted to want to throw everything in the trash and start over. Water damage can have devastating effects and can be difficult to clean and restore a property to its original state. Fortunately, at SERVPRO South Pasadena/San Marino, we are experts at restoration from water damage and can help guide you when it comes to restoring your home after an accident.

The good news is, plenty of things can be saved and restored after being affected by water. However, a lot of this depends on quick action on the part of the property owner. The longer a home goes without being treated, the worse the damage becomes. Mold begins to grow in the damp environment and can be irreversibly damaging. Mold spores can begin to spread throughout the home and linger in the air, where it can be inhaled and cause negative health effects to the inhabitants. The sooner you act to rid your home of water damage, the better. At Spangler Restoration, we offer 24-hour emergency service, so we can begin the cleanup process right away.

Some things should not be kept after having been subjected to extreme water damage. Things like mattresses, box springs, pillows, particle board and other similar items tend to harbor moisture and foster the growth of microbes. We recommend replacing items like this to prevent illness and the spread of microbes in the future. If you are unsure of whether you should toss something or not, we are happy to consult with you all you have to do is just call 626-799-1762.

Water damage in your home is a frustrating experience to live through, but if you work with us at Spangler Restoration, you can be sure that your home will be restored to its original beauty.

The Do's and Don'ts

3/28/2018 (Permalink)

The effects of a burst plumbing pipe can be devastating. The best solution is to enlist the help of a team of professionals who have the knowledge required to rectify the situation efficiently and promptly. But, before calling them, there are some do’s and don’ts that homeowners can follow to ensure that damage is minimized and that the cleanup operation goes as quickly as possible.


•  Turn off the source of water immediately.
•  Mop up excess water; this will prevent further damage and make the process of repairing a burst plumbing pipe a lot faster, as well as preventing secondary damage. Open all the windows to dry rooms out, and use a dehumidifier or fan to speed up the process.
•  Phone SERVPRO of South Pasadena/San Marino– they will tell you about other things you can do before their arrival.

DON’T (under ANY circumstances):

•  Lift or remove carpeting.
•  Apply heat to affected areas as this could cause more damage.
•  Use detergent, bleach or other cleaning products on the affected areas.

Note: There are a number of other incorrect actions that may potentially invalidate an insurance claim involving a burst plumbing pipe. That’s why it’s important to work with a house restoration specialist. You don’t want your insurance company to find any reasons not to pay!

At SERVPRO of South Pasadena/San Marino we are a team of restoration and cleaning  professionals who offer disaster cleaning for residential and commercial properties. We guarantee fast emergency response and the latest technology. Please contact us at 626-799-1762 for more information.