Recent Posts

Best in the Industry

3/4/2021 (Permalink)

Man and woman in front of green truck Meet our new owners, Joe and Danielle McCann!

Set for Success

SERVPRO of South Pasadena/San Marino is a restoration company that sets the bar higher than its competitors. Specializing in water restoration, fire restoration, cleaning services, and mold remediation, our team is equipped and trained to handle all your restoration needs, no matter how big or small. Our National Training Center has developed a training program to educate restoration and mitigation skills for all of our South Pasadena and San Marino employees. Our technicians are the best in the business with the certifications to back it up.


At SERVPRO South Pasadena/San Marino, we are certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC) which sets the standards for the cleaning and restoration industries. Our employees tirelessly study these standards in water restoration, fire restoration, cleaning services, and mold remediation. As professionals, we strive to hit all of The Institute of Inspection Cleaning and Restoration Certifications best practices with ease. 

We Have the Training

Every SERVPRO franchise receives a fifteen-day initial training course. Even if the owner has been in the trades for years, new franchise owners are taught in great detail about water and fire restoration, mold remediation, and other valuable cleaning practices. Afterward, franchise owners and employees have access to countless online training classes, courses, and webinars. There are videos available to learn from, and even tests to check their knowledge. It is a priority for franchise owners to keep their knowledge in fire and water restoration and mold remediation up to speed with overall industry standards if they are expected to perform to the best of their ability.

Privately Owned & Operated

Each SERVPRO is privately owned, and in most cases, locally owned. This is a great driving force to keep standards high. Our franchise owners, Joe and Danielle McCann, want to be of the highest standard to serve their community to the absolute best of their ability.

Under New Ownership

3/4/2021 (Permalink)

Family sitting together Meet Joe McCann, his wife Danielle, and their three boys!

Time to celebrate!

Long-time franchise owner Joe McCann has recently acquired SERVPRO South Pasadena and San Marino this March. Joe and his team are very excited about joining the communities of both South Pasadena and San Marino!

Here is a little bit about Joe:

Joe and his wife Danielle McCann have owned SERVPRO of Glendora and San Dimas for over 16 years now. They are an amazing representation of the SERVPRO brand in the San Gabriel Valley. Their partnership is phenomenal, and they've both got your back for any type of water and fire emergency. They care immensely about both Glendora and San Dimas communities because it is their community too! They also own the SERVPRO Irwindale and Baldwin Park franchise, which they acquired in late 2017. Joe is always just a phone call away to answer any questions about SERVPRO’s services, or to share his journey as a franchise owner! He is a plethora of restoration knowledge! Seriously, ask him anything fire, water, or mold-related!

Together, Joe and Dani have three small children, sons Colton, Finn, and Parker. The future franchise owners of SERVPRO South Pasadena and San Marino. They are the “official” first line of defense for the franchise. They have big shoes to fill, but if they are anything like their hard-working parents, the cities of South Pasadena and San Marino will be in good hands for decades to come!

Firm Believers in Giving Back

Joe and Dani are firm believers in giving back to the South Pasadena and San Marino communities as much as possible. They often donate their trucks to be of service for local, charitable events! Such events include food drives, distribution of Covid-19 PPE, local rotary, and the chamber of commerce events. If using the SERVPRO trucks to help take goods from point A to point B for the party organizing helps their cause, the McCann’s are always honored to do it. They are firm believers in always giving back!

Fire Damage from Wildfire

3/4/2021 (Permalink)

Dangerous Wildfire

About six years ago, the city of Glendora experienced a very intense wildfire, in the foothills directly behind the city. About twenty-one miles from the South Pasadena and San Marino communities.

It was started by a group of young men, who had illegally started a campfire. The Santa Ana winds had picked up embers from the campfire and chaos ensued. It is now known as the Colby Trail Fire, named after a hiking trail. In total, it burned over 1,992 acres of land, destroyed 5 homes, and injured one person. 3,600 city residents were evacuated. The fire was so large at one point, residents of South Pasadena and San Marino could easily see it from their homes, and also suffered from poor air quality.

Many Glendora and Azusa city residents were very concerned about their homes. Removing dry debris around them and watering their lawns was a tactic that many residents used in the hope to protect their property. 

Fire Protection Strategies

Residents shut their windows and doors to keep falling ash and poor air from coming into their homes. Others take pieces of plywood or tarp and cover the vents on the roof or chimney, in order to prevent embers from entering their housing structures. 

Homeowners with pools would fill up their pools and spas with additional water from their garden hoses. It is not unusual for water-bombing helicopters to pick up water from residents' backyard pools in order to aid in putting out wildfires. It is a small gesture that can be of huge help to the air bombers looking for bodies of water nearby. 

The Colby Fire lasted approximately ten days.

Fire Near South Pasadena/San Marino? Call today!

South Pasadena and San Marino residents are always encouraged to call SERVPRO of South Pasadena and San Marino if their home is ever affected by a fire. SERVPRO specializes in fire restoration and is available 24/7. Owner Joe McCann has a plethora of fire restoration knowledge. He is always a phone call away to help South Pasadena and San Marino, residents.

Here For You x2!

3/4/2021 (Permalink)

Two men talking in a commercial building Joe and Thomas from SERVPRO of Azusa/Covina coordinate on this large loss project


When one SERVPRO isn't enough, we call in two! For many huge commercial projects, SERVPRO franchises are likely to call on another for assistance. This is one of the many benefits that SERVPRO has over other water restoration and fire restoration companies. Two SERVPRO's mean twice the team members, twice the resources, and half the time! 

Commercial Property Flood

This commercial property experienced a fire from a candle left unattended a few weeks ago. The fire caused damage to one of the rooms in this property, setting off the fire sprinkler system. Thankfully the sprinkler system kicked in, however, the fire sprinkler system poured out too much water and flooded the property! Approximately 10 other rooms experienced flooding, and residents had to be evacuated while our team restored the building. SERVPRO of Azusa/Covina called in Joe's team and we coordinated on the project right away. When one SERVPRO isn't enough, we call two!

Putting The Customer First

Putting the customer's needs before our own is one of our top priorities here at SERVPRO of South Pasadena/San Marino. We are extremely committed to providing the best quality restoration services that we are open 24/7 in case one of our customers experiences a disaster in the middle of the night or on weekends. We understand that you need a company that you can trust, and Joe McCann and Amir at SERVPRO of South Pasadena/San Marino should be your first call. 

Concerned about bathroom mold growth? Recently experience a flood from your toilet or washing machine? Leave your stove on too high and experience damage from a kitchen fire? Call SERVPRO of South Pasadena/San Marino today! 

Wind Storms in Southern California

3/4/2021 (Permalink)

Storms in Southern California

Sometimes a storm may take on other qualities other than one of rain or snowfall. In Southern California, there are frequent natural disasters that take the form of Fire and/or Wind.

SERVPRO of South Pasadena and San Marino help recovery efforts from Fire and Wind storms and the damage they cause homeowners and businesses every year. Both residential and commercial buildings are served by our SERVPRO team.

High Winds Cause Roof Damage

Recently, in Hacienda Heights California, there were unusually high winds that gusted locally to such high speeds that residential roofing materials were blown off homes causing the owners the expense of repairs along with the additional risk from exposure to water damage with possible seasonal rainstorms.

Wind Storms that occur in California generally are seen in the Summer and Fall months.

Famous Santa Ana Winds

The so-called Santa Ana winds are strong, extremely dry, down-slope winds that originate inland and affect coastal Southern California.  Santa Ana winds are known for the hot dry weather that they bring in the fall (often the hottest of the year), but they can arise at other times of the year as well. Although the Santa Ana winds can be enjoyable for some, they can be very destructive. 

Seasonal Santa Ana Winds are a source of potential property damage to homes and businesses that SERVPRO of South Pasadena and San Marino can help customers recover from.

Got Water Damage? Call SERVPRO!

3/2/2021 (Permalink)

Available For Any Water Damage Crisis

If you find yourself in a situation where water is suddenly onboarding in your residence, immediately call SERVPRO of South Pasadena and San Marino. They are available 24 hours a day, 7 days a week. Water flooding in your home can feel incredibly frustrating, and SERVPRO is here to help you.

What To Do Until Help Arrives

Until the water restoration professionals are SERVPRO arrive, there are a few things you can do to help with damage to your home, condo, or apartment.

Move anything of value out of the affected room that you are able to: photos, important documents, artwork, etc. Take old books, or pieces of scrap wood and use them to elevate your furniture. Place wood, books, or even brinks underneath the feet of your furniture to raise them above the waterline. This will help prevent any fabric or wood damage to your couches, chairs, tables, and other furniture of value. 

If you own a Shock Vac or have a neighbor to borrow one from, use it to help remove water that has a puddle in your home and help prevent further damage to your carpet or hardwood flooring. Open all the windows in your home, and turn on any ceiling fans. Also set up any other fans you might have. This will help start the drying process. 

Make sure to take pictures of all the damaged areas. This includes walls, baseboards, carpets, hardwood flooring, and all valuables. This will be important to turn into your insurance company when you file your claim. The more you document, the easier it will be to file your claim.

Team of Qualified Professionals

Always remember that SERVPRO has a staff of qualified professionals to answer any and all of your questions. Not only will they help you with your water damage, but they are also qualified to help with mold prevention and remediation.

Maintenance Tips For Commercial Properties

10/21/2020 (Permalink)

Commercial Property

With proper maintenance of your commercial property, you can more efficiently preserve its value and increase revenue while mitigating costs.


  • Exterior Maintenance

One of the important components of proper maintenance includes maintaining the exterior of the property. It is always a good idea to routinely take a walk through the exterior of the property and take note of any items that may need to be repaired or replaced including damage to the exterior paint, window glass, signage, landscaping, and also the conditions of roofing and parking areas.

  • Interior Maintenance

Just as the exterior of your property should be presentable, so should the interior. Unless otherwise noted in the lease agreement between the property owner and the tenant, proper upkeep of the interior of commercial property includes making paint touch-ups to interior walls, maintaining and cleaning the flooring, furnishings, and light fixtures throughout the property, and maintaining a tidy and safe environment.

  • Facilities and Utilities

Areas that are included in a commercial property that is to be maintained by the property owner include bathroom areas, break rooms, elevators, escalators, air conditioning units, water heaters, and any other facilities or utilities not mentioned that are the responsibility of the property owner. These areas are important to maintaining because they play a vital role in the operation of the property.

We here at SERVPRO of South Pasadena/San Marino are here to guide through these tips for your building. Call us  @ 626-799-1872 

Storm Damage can be tough!

10/1/2020 (Permalink)

Storm Damage to a house and the damage it has caused!

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready to take steps immediately after the storm.

Take Safety Precautions 

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls, or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health effects. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of South Pasadena/San Marino to help do basic tasks to secure your property and make it safe. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living conditions.

Photograph the Damage 

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company 

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Look Into Federal Disaster Assistance 

The federal government may have declared the area affected by the storm as a disaster area that is eligible for low-cost loans to help restore your property to normal. You will be required to file documents to receive these loans.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home, and your life, to normal. At SERVPRO of South Pasadena/San Marino, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered a small or large loss from water, flood, wind, storm, fire damage, and smoke damage.

We are here for you no matter what the disaster!

10/1/2020 (Permalink)

A house burnt down during a disaster!

Your home is broken into while you’re out of town. A pipe bursts in your dining room the night before you’re set to host family for Thanksgiving. Fire disaster happens across town and your house has to soot on your furniture.  Disasters are never convenient and you need a company you can rely on when they hit; no matter what time it is. SERVPRO of South Pasadena/San Marino provides emergency cleaning and restoration services 24 hours a day, 365 days a year, so you are never alone in distress. SERVPRO of South Pasadena/San Marino has the fastest response time, day or night.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, and content of your home
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

If you need emergency water or fire clean up services call us now at (626) 799-1762

Board Ups and Roof Tarps

10/1/2020 (Permalink)

A store and its board up!

SERVPRO of South Pasadena/ San Marino provides board up services that will prevent further damage to your property. California is getting hit with unfortunate fires, our board up services are intended to close any openings to your property following a catastrophe like a fire or a flood. Broken windows, broken doors, damaged hinges, and knocked down walls all provide easy entrance to natural elements and thieves.

Even if you do not require damage restoration, you may still want to protect your property with board up services, including temporary shoring, power restoration, and temporary fencing after vandalism, an earthquake, fire, or other disasters. Placing fencing around your home deters burglars from entering and stealing furniture, electronics, or other expensive items.

Installing roof tarps also prevents exposure to weather conditions, which cause unexpected water or sun damage while cleanup and construction are being performed

SERVPRO of South Pasadena/San Marino is here to help 24/7 Call us at 626-799-1762