What our Customers say...
Very happy with the work that was performed by SERVPRO
Great work communication with Diego Vargas. Nice to meet Amir.
Unfortunately, my business sustained damages due to a fire. I was referred to SERVPRO of S.Pasadena/San Marino by my insurance agent. SERVPRO was at my business location quickly and assessed the damages. I am very thankful to the technicians who provided a such a professional service during a stressful time.
While on a trip, a faucet connector line sprung a leak flooding the bathroom, hallway, and storage space. The water had been sitting there at least 10 days and soaked carpeting, pads and sub floors. Floor tiles and cabinets had to be removed also. Amir and his crew came to the rescue with heaters and large fans. The crew also packed contents of the bathroom and storage space. The area of possible mold and contamination was sealed off with plastic. All this was done quickly, efficiency, and with the utmost care. All work was explained in writing and many times orally to us as I think I was brain dead through most of the process. I can't say enough about Amir's consideration and patience in walking us step by step through this whole process.
Service is still alive and well at SERVPRO of S.Pasadena/San Marino
You don't ever want to need SERVPRO let's be honest, because of the nature of their work. But if you do have a disaster like I did just a week ago- call them. Don't waste time wondering who to call. I'm normally the practical one in our family. But my office/ studio was totally damaged from smoke. A complete loss and I burst into tears. My husband found them, they came a few hours later to assess and started work. I'm sitting here a week later and they are nearly done. I lost everything. But they knew my computers and data were the priority so got on that immediately- and it was saved. They have an amazing electronics guy. All their guys stopped and took the time to say how sorry they were and it felt genuine, not like something they are trained to say. In the most distressing time, I felt comforted and constantly reassured by the process and what was happening. They took all the work and responsibilities from my shoulder- a first. Thank you Amir, Diego and all they guys!
Excellent service! I would definitely use them again and highly recommend them to everyone we know in La Canada, Pasadena, and San Marino. Amir (owner of SERVPRO of S.Pasadena/San Marino), and his team are prompt, professional, and courteous. They gave us an estimate that was lower than 2 other mold remediation companies. When the amount of work turned out more extensive than expected, they stuck with their budget and did not charge us extra. After they were done, the mold testing company said everything looked very clean. Great job! Thank you.