What our Customers say...
Unfortunately, my business sustained damages due to a fire. I was referred to SERVPRO of S.Pasadena/San Marino by my insurance agent. SERVPRO was at my business location quickly and assessed the damages. I am very thankful to the technicians who provided a such a professional service during a stressful time.
While on a trip, a faucet connector line sprung a leak flooding the bathroom, hallway, and storage space. The water had been sitting there at least 10 days and soaked carpeting, pads and sub floors. Floor tiles and cabinets had to be removed also. Amir and his crew came to the rescue with heaters and large fans. The crew also packed contents of the bathroom and storage space. The area of possible mold and contamination was sealed off with plastic. All this was done quickly, efficiency, and with the utmost care. All work was explained in writing and many times orally to us as I think I was brain dead through most of the process. I can't say enough about Amir's consideration and patience in walking us step by step through this whole process.
Service is still alive and well at SERVPRO of S.Pasadena/San Marino
You don't ever want to need SERVPRO let's be honest, because of the nature of their work. But if you do have a disaster like I did just a week ago- call them. Don't waste time wondering who to call. I'm normally the practical one in our family. But my office/ studio was totally damaged from smoke. A complete loss and I burst into tears. My husband found them, they came a few hours later to assess and started work. I'm sitting here a week later and they are nearly done. I lost everything. But they knew my computers and data were the priority so got on that immediately- and it was saved. They have an amazing electronics guy. All their guys stopped and took the time to say how sorry they were and it felt genuine, not like something they are trained to say. In the most distressing time, I felt comforted and constantly reassured by the process and what was happening. They took all the work and responsibilities from my shoulder- a first. Thank you Amir, Diego and all they guys!
Excellent service! I would definitely use them again and highly recommend them to everyone we know in La Canada, Pasadena, and San Marino. Amir (owner of SERVPRO of S.Pasadena/San Marino), and his team are prompt, professional, and courteous. They gave us an estimate that was lower than 2 other mold remediation companies. When the amount of work turned out more extensive than expected, they stuck with their budget and did not charge us extra. After they were done, the mold testing company said everything looked very clean. Great job! Thank you.
Well satified with the job the crew completed. Very professional! Thank you SERVPRO, satisfied customer.
Greatly satisfied with the services that SERVPRO provided to me. A job well done, I would definitely recommend SERVPRO to friends or anyone who needs of their services.Keep up the good work!
Great service from beginning to end. The technicians were courteous, very professional, friendly, and did an exceptional job, Thank you.
Thank you to the entire SERVPRO team for making this process easy and doing a great job with this project. Excellent communication and helping me in everything that was being done.
Very personable, professional, and honest! All contractor's should have Diego's work ethic. Very satisfied and pleased with a job well done. Diego explained the job process thoroughly. Employee was knowledgeable of what needed to be done. Extremely satified with SERVPRO of San Marino.
Service provided by staff was great! Staff was very clean throughout the job process and professional. I was impressed by the great service I was provided with. Thank you!
I enjoyed working with all the staff. Very friendly and professional people. They spoke with insurance adjuster directly and had me debt free of responsability, I like dealing with SERVPRO staff better than my insurance company.
SERVPRO franchise 9324 (South Pasadena/San Marino) is the best! All your franchises should be like them. We are very satisfied with the whole crew. Extremely helpful and nurturing at a time when we had a disaster. Thank you SERVPRO for your help!
Extremely satisfied with the services provided by SERVPRO of South Pasadena/San Marino. Staff is so professional and respectful!
Due to a roof leak my home sustained water damage. Mr. Amir and his team were very courteous, police, and helpful. I would recommend SERVPRO to friends and family. We couldn't have been happier for such a well done job!
Excellent! Amir was so helpful and kind. I cannot express how much I appreciate the prompt wonderful service that was provided by your company. During this stressful process, your people made it so nice. Thank you, thank you!
The service was phenomenal. We are so grateful for the way you handled our problem. Thank you so much!
I want to thank SERVPRO of South Pasadena/San Marino for the wonderful service given to us by Mr. Amir Fakharara. His kind and patient manner made our water damage much less traumatic and his help with dealing with Mercury Insurance was greatly appreciated. Again, thank you for your service and professionalism.
Amir and his staff made me feel comfortable and secure. Amir was wonderful in explaining everything!
We want to thank you for all of the hard work that you and your wonderful crew did to insure that our home was safe and free from the awful mold that was caused by the water leak under our house. The shock of having to move out of the house on such short notice was overwhelming but your calm and confident demeanor and your reassurance that everything would work out fine really helped with what was a very difficult situation.