Recent Posts

Water damage

6/22/2018 (Permalink)

If you are experiencing water damage at your home, you are going to need a lot more than a bucket and a mop to clean up and save your investment. If you don’t call in an emergency cleanup professional as quickly as possible, it could lead to dangerous consequences. The IICRC advises that every major water damage occurrence begin as soon as possible to prevent long-term damage to a structure.  SERVPRO of South Pasadena/San Marino provides fast and reliable water damage restoration services to residential and commercial entities.  Call us now if you need immediate help 626-799-1762

Growing Mold

If you don’t get your home properly ventilated and dehumidified, you can experience serious mold growth. To prevent mold growth even at a later point, you need to eradicate any chances of problems later by adding anti-microbial agents. To determine which areas are more susceptible to spores, you need to call in a professional.

Wood Rot

You need to dry the area out to avoid wood rot. Other building materials can suffer damage as well. Laminate separates from the surface when exposed to water for long periods. Make sure all water is removed as quickly as possible to avoid worse damage.

Health Problems

There are well-documented health problems associated with the growth of mold. However, you should also consider the problems you may be facing because of the kind of water that damaged your home. While freshwater can cause enough damage, black or gray water can add some fungi, bacteria and dangerous microorganisms into the mix.

Water damage can be an expensive setback. Don’t let secondary problems get into the mix. Call in professional restoration experts to take care of the problem and help you avoid other issues. Contact us today to learn more about our water damage restoration services and how we can help you avoid further damage from your water mishap.

Restoring Your Commercial Property

6/20/2018 (Permalink)

Cleaning a flooded company property following water damage is a daunting task. Not only do you have to restore the property itself, but all the affected items such as office furniture and electronics as well. 


Types of Water Damage


Understanding the different types of water damage can help expedite the process and ensure the appropriate cleanup measures are taken. The three main types of water damage are clean water, gray water, and black water, ranging from least to most dangerous respectively.

1. Clean water is the least harmful of the three and is usually caused by a broken pipe, outside leak, or water overflowing from an appliance.
2. Grey water is basically contaminated clean water and requires a few safety precautions to protect against any bacteria that may exist. 
3. Black water is the most hazardous type of water damage and requires specific safety measures to protect clean-up crews. Water damage from black water is usually best handled by a professional cleaning service as the contaminants can range from bacterial disease, chemicals, and toxic materials. 


Cleaning Office Items


After determining the cause and severity of the damage, you can better chart a course of action for replacing the items in the flooded company building. The majority of office items fall into three main categories: furniture, paperwork, and electronics. 

1. Cleaning and replacing furniture. Any affected fabric furniture items may need dry cleaning following water damage. Wood items can usually be restored with sanding and refinishing, depending on the extent of the damage. 
2. Restoring paper items. Paperwork can take a significant effort to dry and restore. Drying documents, binders, or books using dehumidifying or vacuum freeze-drying processes can help restore these items. 
3. Handling electronics. Many electronic items also benefit from air drying and dehumidifying. It is typically important to handle these items carefully and quickly to help prevent corrosion or any further damage. 

Getting your commercial property back in order doesn’t have to be a total loss. If you are affected by a flooded company property in South Pasadena or San Marino California make sure to consult a professional clean-up crew as soon as possible to help ensure proper and thorough cleanup. 

For further information you can call us at 626-799-1762 or visit our website: www.SERVPROsouthpasadenasanmarino.com

Steps To Take When A Pipe Burst In Your Home.

6/20/2018 (Permalink)

No homeowner can go for long without plumbing problems occurring: a stopped up toilet, various leaks from kitchen appliances and more. The most damaging plumbing problem occurs when a pipe bursts, sometimes flooding your home before you even know what’s happened. That’s a lot of water damage going on at once, and you’ll need to deal with it as soon as possible. Besides damaging materials like drywall and flooring, the long term effects of so much excess moisture translates to mold growth. Mold spores can travel throughout your ventilation system wreaking havoc on everyone’s health.

If the flood happened in a small area, perhaps in only one room, you should be able to perform most of the clean up yourself. However, if a major water leak has occurred affecting multiple rooms, even traveling from an upper section to a lower level of your home, or the leaking has gone unnoticed for more than 8 hours, you should contact a professional water mitigation company Such as SERVPRO South Pasadena/San Marino that have specialized drying equipment, which will likely be necessary.

Here’s what you need to do in order to handle a minimal amount of water damage:

Avoid electric shock!
When dealing with water invasion, your first task should be to shut the electrical power to your home if the leak has occurred near electrical appliances and outlets. This way you can focus on your clean up efforts and not have to worry about an electric shock.

Salvage what you can
It’s a given that you’re going to have soaked carpets and furniture and much of it may be ruined beyond repair. This is the time for some item-sorting triage. Move anything that is salvageable to a dry area, assuming these items have not absorbed a major amount of water. Your carpet will likely have to be replaced, but you should remove the water-soaked sections quickly.

It’s time to mop the floors
If there’s still considerable water on the floor use towels and a mop to dry the flooring. A wet-dry Shop-Vac can be used to effectively remove excess water. If you don’t have your own you can usually rent a unit at your local hardware and home improvement store.

Use fresh, dry air
Assuming it’s not raining outside, you should open doors and windows in order to bring fresh, dry air into your home. Also, if you have fans (any size will do) set them up near the flooded area and turn them on to their highest setting.

The last two steps utilize advanced methods for removing all of that excess water. You may not feel particularly confident in performing these tasks, and that’s understandable. But don’t fret, just call a professional restoration company like SERVPRO South Pasadena/San Marino and we will handle your water damage problem expertly.

Use a dehumidifier
You likely won’t have a portable dehumidifier on hand, but these units can be purchased or rented—or maybe you might have a friend or neighbor who has one and can borrow it.Dehumidifiers remove moisture directly from the air and can dry items more quickly than simple fans. However, you will have to monitor the unit and periodically empty any water collected by it. The reservoir is usually located at the back of the unit, so check often to see if it is full.

Use desiccant products
When you purchase garments or shoes you’ll notice that small packets of silica gel are often included in the packaging. That’s because silica is very good at absorbing moisture. So, besides using dehumidifiers and fans, you should visit your hardware and home improvement store to buy desiccant products. There are different versions, but the most common types are available in tubs or sachets of silica gel. Place the silica gel (in whatever form) near walls or flooring that have absorbed moisture.

The bottom line…
Remember, if you notice that water has seeped into the sub floor or the drywall, the most prudent course to take is to simply contact a professional restoration company immediately. These specialists possess all of the equipment, knowledge and experience to handle any sort of water damage. Additionally, they can remove and restore items and materials that have the potential to develop mold. Also, be aware that the longer porous materials are exposed to water saturation increases the deterioration of those materials, causing possible structural instability over time. Much of these materials will not be salvageable, particularly carpet backing, insulation and adhesives.

Professional restoration companies will employ thermal imaging technology, moisture readers and professional-grade drying equipment during the clean up process. This will go a long way in preventing any secondary damages and will also aid in safe-guarding your health and the overall stability of your home. Give us a call today 626-799-1762.

Residential Vs. Commercial

6/18/2018 (Permalink)

Commercial spaces with South Pasadena/ San Marino water damages require more extensive services than residential buildings. While homeowners have a horrendous mess to clean, commercial property owners have even more to consider when it comes to water damage restoration services.

One tremendous difference in most instances is the size of the area requiring restorative services. Most homes do not exceed three stories along with a possible basement. The square footage of most residential homes is unlikely to exceed 3-4000, including a basement and garage. On the other hand, commercial properties often have dozens of stories, with square footage numbers going into hundreds of thousands. When a pipe bursts on an upper floor, the water can inundate all of the lower floors, creating tremendous damage. Some of it may not even be readily visible when it occurs.

Additional concerns exist regarding water damage to commercial buildings when compared to residential restorative services. Commercial units often have more furnishings and equipment than homes. Desks, filing cabinets and the various machinery located in the damaged areas must be removed in order for the carpets to be dried properly. In some instances, where items cannot be removed, the restoration professionals must work around these.

Commercial buildings are often built to different specifications that can impede the process of cleaning water damage. Drywall may be double the thickness if it has firewalls. Restoration professionals face added challenges regarding the removal of excess water and testing for dryness levels. Locating wet insulation and extracting it from these walls is another problem encountered with these services. It is also vital that all ventilation systems are thoroughly inspected to discover if the water damage has spread.

For owners of commercial property that has suffered water damage , it is essential that professional services are obtained quickly. SERVPRO has experience with multi-level commercial buildings. SERVPRO is able to provide verifiable references.

Once hired, SERVPRO must begin by removing all of the visible water and follow up with a complete inspection of the insulation, drywall and ventilation areas. If these locations are not properly dried mold and mildew can result. It is vital that IICRC S500 Guidelines are adhered to, particularly ensuring that the grains per pound of dry air are safe.

Commercial Building Restoration Services

We are available 24 hours a day to get your Coconut Grove business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

Commercial Building Cleaning Services

SERVPRO of South Pasadena/San Marino offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of South Pasadena/San Marino. Call us today at 626-799-1762

What to Look for When Choosing a Restoration Company

6/18/2018 (Permalink)

When you come face to face with a broken pipe, a leaky faucet, or a hole in the wall, you know that those damages can be easily repaired with do-it-yourself fixes, and home tools, but if you are facing situations that are impossible to fix like flooded basements, mold infestations, and smoke infiltration, it’s time to pick up the phone and call in the professionals. However, how well do you know the restoration company you are calling? When looking for restoration contractors, you must remind yourself that you are allowing workers into your space to fix the damage. You want workers who are expertly trained professionals with years of experience, and are fully equipped with the latest cleaning instruments to solve your dilemma. You might think that, because the contractor says that the company is qualified to repair the damages, they are legitimate; however, we live in a day and age where information can be falsified through advertisements, and easy to create internet sites.

Take a look at the website 

Yes, the internet can be a place for scammers, and false people, but it is also a good place to find restoration companies in the quickest and easiest way possible. You will know if the site is from a professional company when you are presented with links to their services.

Some services for commercial restoration include:

  • Water restoration
  • Fire restoration
  • Sewage remediaton
  • Content restoration 

Read Client Testimonials

Most service sites have testimonial links; proof that they do their job well.  By reading the client’s testament, you get an idea of how this company will handle the situation you are facing.

Call Them Up, and Quiz Them

Professional workers know what they are talking about; they know the history, and services their company provides, and they know how to solve simple restorations even when they are on the other line.  By going through their site, you too are able to ask the right questions; making it possible for you, and your chosen restoration contractor communicate clearly.

If the job was done by unprofessional workers, it may do more harm than good to your property. Instead of fixing the problem, they could complicate the situation with sloppy work, and mess-ups; leaving you in a difficult dilemma.

Living in South Pasadena/ San Marino area, and want to try us out? Call: 626-799-1762 and we'll make it "like it never even happened".

Insurance Claim Tips

6/18/2018 (Permalink)

here is nothing insignificant about water damage. No matter whether it was your furniture, walls, carpet, or the very structural integrity of your home that took the hit, it can seriously compromise the market value of your property and even put the health and safety of your family at risk by providing the right conditions for mold and mildew growth.

Whether the damage was caused by a burst pipe or a natural disaster, the required repairs can be expensive. If you are going to submit a claim to the insurance company, it is of the utmost importance to do it right.

SERVPRO South Pasadena/San Marino Tips

You want to make sure you have all the bases covered when filing a claim, so please take a look at some of our water damage insurance claim tips.

  1. The damage to your property and contents should be thoroughly documented at each stage with photos of the loss: before the process of water mitigation, during the process and after work is completed. You could hire professionals  such as SERVPRO of South Pasadena/San Marino who are trained to prepare sketches and create drying logs for your insurance company. This will help your claim to be processed quickly and accurately.
  2. If your professional service company deals directly with insurance companies, they may be able to send estimates and bills themselves. That would be one less thing for you to worry about.
  3. Please review your insurance policy to ensure that you understand what it covers and what it doesn't cover in terms of water related damages. There is a chance that not all water damage will be covered by your policy.
  4. Sometimes insurance carriers are unwilling to cover all the water mitigation and extraction work required to prevent or remove mold growth in a home affected by water damage which not only causes financial damage but also poses a genuine health risk. These are very serious consequences that should be dealt with immediately. 

If you have any question or want to schedule and estimate appointment, feel free to call SERVPRO South Pasadena/San Marino at 626-799-1762. 

Why Forming Relationship With A Disaster Recovery Restoration Is Important.

6/18/2018 (Permalink)

Natural and man-made disasters are truly a matter of “when.” Luckily, good business continuity plans keep your company up and running despite unexpected interruptions. Whether your place of business experiences damage due to severe storms or flooding, a fire, or even mold, the best strategy is to have an existing disaster recovery plan in place and ready to implement—rather than scramble for a solution.

Business ready plan consists of processes that help organizations prepare for disruptive events like fires, floods, blizzards, tornado damage, and smoke, and they are crucial to a company’s livelihood. SERVPRO ready plan lower the risks of downtime during a disaster. An important aspect of SERVPRO ready plan is disaster recovery. By establishing a more in-depth approach to companies can ensure less downtime and faster overall business resilience.

With extreme weather events cropping up more and more, it’s important that your business is prepared for just about anything. A good business ready plan doesn’t just include disasters that have struck before—it also includes disasters that have never struck but are very much a threat. Living in California earthquakes are a threat which means your business is at risk.

In fact, the Federal Emergency Management Agency (FEMA) estimates that 40 percent of businesses do not reopen after a disaster. They also state that another 25 percent fail within one year. Luckily, this doesn’t have to be the case for businesses. By preparing for disasters through making friends with a disaster recovery firm like SERVPRO, and better understanding things like your business’s insurance coverage, your company will be a lot better off than many of your local competitors should disaster strike.

When outlining your ready plan, be sure to take the following into consideration, as they may help you formulate a more solid plan:

  • Have a thorough understanding and documentation of normal daily business practices and policies in the event these items are otherwise destroyed or forgotten. Keep these in the Cloud.
  • Come to know what activities are necessary for continued operation. If you have offices located in other cities, ensure they’re prepared to take on additional duties in the event of a disruption.
  • Research the threats that are most likely to affect your company.
  • Look over your existing insurance policy. Talk to your insurance agent about the full length of your business coverage and any riders you may need for supplementation.
  • Decide who within your organization will activate the plan.
  • Always, always keep backups of important contacts, documents and files.
  • Build a strong relationship with a disaster recovery firm like SERVPRO, who can help you get back into your building faster.

When your business discovers a strong need for a disaster recovery  contact the experts at SERVPRO. Not only do we understand the business of cleaning up after a disaster strikes, we also believe in building relationships with business owners just like you—in the event something unexpected happens. We’re happy to speak with you about our services. Call 626-799-1762.

Fourth of July Fireworks

6/11/2018 (Permalink)

Parades, BBQs, fireworks, block parties and red, white and blue. When it’s the 4th of July, that means celebrating often with hours of fireworks.

For those of you who chose to put on your own fireworks show, safety is imperative and no small matter. Fireworks are fire hazards as well as a physical danger, but they’re also a lot of fun so let’s do this right!

    • DO use common sense.
    • DO NOT allow young children to handle or use fireworks and DO closely supervise teens who will be using fireworks.
    • DO only use fireworks outdoors and always have water ready nearby.
    • DO read the instructions and labels on your fireworks before using them.
    • DO obey the law and ensure you can legally use fireworks where you plan on using them.
    • DO only light one firework at a time.
    • DO NOT use homemade or illegal fireworks or explosives.
    • DO NOT light fireworks while under the influence of drugs or alcohol.
  • DO soak your used fireworks in water before throwing them away.

Some Grilling BBQ Safety Tips

6/11/2018 (Permalink)

1. Grill outside and away from any structures

Charcoal and gas grills are designed for outdoor use only. Pay attention to overhanging tree branches when you set up your grill.

2. Make sure your grill is stable

Only set up your grill on a flat surface and make sure the grill can’t be tipped over. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio.

3. Keep your grill clean

Remove grease or fat buildup from both the grill and the tray below the grill. If you are using a charcoal grill, allow the coals to completely cool off before disposing of them in a metal container.

4. Check for propane leaks on your gas grill

Before the season’s first barbecue, check the gas tank hose for leaks by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Other signs of a propane leak include the smell of gas near the barbecue or a flame that won’t light.

5. If the flame goes out, wait to re-light

If you are using a gas grill and the flame goes out, turn the grill and the gas off, then wait at least five minutes to re-light it.

6. Take care around the grill

Never leave a lit grill unattended. Don’t allow kids or pets to play near the grill. Never try to move a lit or hot grill, and remember the grill will stay hot for at least an hour after use.

7. Be careful with charcoal starter fluid

If you use a charcoal grill, only use charcoal starter fluid. If the fire starts to go out, don’t add any starter fluid or any other flammable liquids to the fire. Consider using a charcoal chimney starter, which uses newspaper to start the fire instead of starter fluid.

8. Wear the right clothing

Clothing can easily catch fire, so be sure your shirt tails, sleeves or apron strings don’t dangle over the grill.

9. Be ready to put out the fire

Have baking soda on hand to control a grease fire and a fire extinguisher nearby for other fires. If you don’t have a fire extinguisher, keep a bucket of sand next to the grill. Never use water to put out grease fire.

Summer checklist to prevent water damage for the rainy months ahead.

6/11/2018 (Permalink)

Be On The Lookout For Cracks And Leaks!

Summer is a wonderful time to locate and patch up any leaks, cracks, or weak spots in your foundation before the strong winter storms or spring rains come. Make sure to inspect the pipes in your basement for any excessive moisture and condensation, look for any old water stains on your ceiling or walls, and walk around the property to check for cracks in the foundation. If you have found any of these issues, you have the whole summer to get them taken care of.

Clean Out The Gutters!

If you haven’t done so already, make sure to take the time to clean out your rain gutters this summer. Your rain gutters are often the first line of defense your home has against heavy downpours, but they cannot do their job properly if they are not clean and unclogged. Additionally, you should make sure that your downspouts are pointing away from your house.

Take A Look At Your Sump Pump!

One of the most common causes of basement flooding and water damage is a broken sump pump. So take some time out of your day to ensure it is in working condition. Even if it is working properly, it doesn’t hurt to have a backup purchased in case of emergency.

Install An Alarm System!

While home security systems are mainly to ward off trouble and keep your family safe, you can actually get them with flood sensors as well. These specialized sensors will make sure to alert you of the water level in your home even if it only rises to around 1/16th of an inch.

Waterproof, Waterproof, Waterproof!

Basements can be a very useful and important room to any home whether you use it for storage or as a guest room. That is why they need to be protected from any water damage or flooding that may occur.