Recent Posts

Before going on vacation remember this..

11/21/2017 (Permalink)

General Before going on vacation remember this.. Give us a call at (626)799-1762.

Getting ready for a vacation is exciting but can be very stressful at times. Being focused on packing and trying to be on time to the airport can cause you to forget your toothbrush, your phone or more importantly, turning off the sink or unplugging the hot iron. SERVPRO of South Pasadena/San Marino has encountered many damages within the last few months that occurred while the tenant or homeowner was out of town on vacation.  To enjoy a stress-free, fun vacation we advise that you take few precautions before leaving your home.

  • Check pipes, hoses, faucets, water heaters and bathrooms for any type of leak.
  • Clear excess debris from gutters and downspouts to prevent water build up.
  • To avoid electrical fires or power surges, unplug all unnecessary appliances.
  • Check all the smoke detectors in your home to ensure that they are properly working.

Asking a friend or a family member to house sit while on vacation, is always a great option. You would have a faster response to any unfortunate event that could have possibly happened. Here at SERVPRO of South Pasadena/San Marino, we want you to be able to enjoy your vacation and be able to come back to your home as you left it. Remember, with any emergency situation, SERVPRO of South Pasadena/San Marino will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. 

Earthquake prepareness for business/work place.

6/16/2017 (Permalink)

Commercial Earthquake prepareness for business/work place. Drop,Cover, and Hold

Living in California a state that is considered earthquake prone, it is more than likely that an earthquake can strike suddenly and without warning. Nevertheless, if the business that you own or work for is in a high risk region for earthquakes there are many things that can be done to reduce the chances of injuries, property damage, or distuption to your day-to-day business operations.

The primary dangers to workers from earthquakes result from: being struck by structural components or furnishings, inadequately secured materials, fires resulting from gas leaks or electrical shorts, exposure to chemicals released from stored or process chemicals. Many of the hazards to workers both during and following an earthquake are predictable and may be reduced through hazard identification, planning, and mitigation.

There are many things you can do to prepare your workplace before an earthquake occurs:

  • Pick "safe places". A safe place could be under a sturdy table or desk or against an interior wall away from windows, bookcases or tall furniture that could fall on you. The shorter the distance to move to safety, the less likely that you will be injured.
  • Practice drop, cover, and hold-on (at least twice a year) in each safe place. Drop under a sturdy desk or table and hold on to one leg of the table or desk. Protect your eyes by keeping your head down.
  • Frequent practice will help reinforce safe behavior. When an earthquake or other disaster occurs, many people hesitate, trying to remember what they are supposed to do. Responding quickly and automatically may help protect you from injury.
  • Establish a plan for workers to follow in the event of an earthquake and be sure that it includes the following precautions:
    • Wait in your safe place until the shaking stops, then check to see if you are hurt. You will be better able to help others if you take care of yourself first, and then check the people around you. Move carefully and watch out for things that have fallen, broken, or created hazards. Be ready for aftershocks.
    • Be on the lookout for fires. Fire is the most common earthquake-related hazard, due to broken gas lines, damaged electrical lines or appliances, and previously contained fires or sparks being released.
    • If you must leave a building after the shaking stops, use the stairs, not the elevator, and look for falling debris. Earthquakes can cause fire alarms and fire sprinklers to go off. You will not be able to rule out whether there is a real threat of fire, and the elevators may have been compromised. Always use the stairs.
    • If you're outside in an earthquake, stay outside. Move away from buildings, trees, streetlights and overhead lines. Crouch down and cover your head. Many injuries occur within ten feet of the entrance to buildings. Bricks, roofing and other materials can fall from buildings, injuring persons nearby. Trees, streetlights and overhead lines may also fall, causing damage or injury.
  • Get training. Take a first-aid class from an organization such as the American Red Cross. Get training on how to use a fire extinguisher. Keep your training current. Training will help you to keep focused and know what to do when an earthquake occurs.
  • Look for furniture or materials that could fall and strike workers or block means of egress, or cause a release of hazardous materials, or otherwise affect the health and safety of workers as a result of utility loss or system/structural failure.

Keep in mind that there is a possibility of an aftershock.

Aftershocks are smaller earthquakes that follow the main shock and can cause further damage to weakened buildings. After-shocks can occur in the first hours, days, weeks, or even months after the quake. Be aware that some earthquakes are foreshocks, and a larger earthquake might occur.

Commercial Building Maintenance Tips

4/28/2017 (Permalink)

Commercial Commercial Building Maintenance Tips Commercial Building in Pasadena, CA

With proper maintenance of your commercial property you can more efficiently preserve its value and increase revenue while mitigating costs.




  • Exterior Maintenance

One of the important components of proper maintenance includes maintaining the exterior of the property. It is always a good idea to routinely take a walk through the exterior of the property and take note of any items that may need to be repaired or replaced including damage to the exterior paint, window glass, signage, landscaping, and also the conditions of roofing and parking areas.


  • Interior Maintenance

Just as the exterior of your property should be presentable, so should the interior. Unless otherwise noted in the lease agreement between the property owner and the tenant, proper upkeep of the interior of a commercial property includes making paint touch ups to interior walls, maintaining and cleaning the flooring, furnishings, and light fixtures throughout the property, and maintaining a tidy and safe environment.


  • Facilities and Utilities

Areas that are included in a commercial property that are to be maintained by the property owner include bathroom areas, break rooms, elevators, escalators, air conditioning units, water heaters, and any other facilities or utilities not mentioned that are the responsibility of the property owner. These areas are important to maintain because they play a vital role in the operation of the property.

Commercial Building Fire Tips

4/28/2017 (Permalink)

Commercial Commercial Building Fire Tips Fire safety tips

If you work in a high-rise building there are basic steps you should take to help ensure your safety and survival if you should ever be caught in a fire or other critical situation and you needed to evacuate the building. Every high-rise building has unique characteristics including design, construction, condition and use. Since most high-rise buildings are of fire resistive construction and possess reliable enclosed stairways, fires are generally confined to individual office furnishings or possibly the contents of one floor.

Every owner, manager, and tenant of a high-rise building should establish, implement, maintain, and update an Emergency Action Plan for the building. An Emergency Action Plan describes the procedures that occupants should follow in an emergency situation, an emergency evacuation, or a drill. Each Emergency Action Plan should have a procedure for total-building evacuation.

Evacuation signs should be located in every elevator lobby, adjacent to doorways leading to exit stairs, and in other conspicuous floor locations. All plans, procedures, and signs should be properly maintained.

Evacuate immediately, quickly and calmly, following posted evacuation instructions and the building emergency evacuation plan. Move directly to the nearest fire and smoke free exit stairwell. If the nearest stairwell is obstructed by smoke or fire, use your alternate escape route.

A good guideline to follow is based on the acronym, RED:

React: Take any indication of smoke, fire or other threat seriously.

Evaluate: Judge the level of the threat by confirming evidence, conditions and available information.

Decide: There are only two choices, both difficult.

1) Immediately leave the building.

2) Stay where you are or descend to the designated level below the fire floor and prepare to take protective or defensive measures. Remember to practice safety. Don’t learn it by accident.

South Pasadena Police & Fire Open House

4/14/2017 (Permalink)

Community South Pasadena Police & Fire Open House SERVPRO staff enjoying a fun filled community event day!

Here our staff is at the annual South Pasadena Police & Fire Open House event. SERVPRO of S.Pasadena/San Marino has been a part of this event for the past few years. This event brings the community together to be able to get to know our local policemen and firemen. Police and fire demonstrations were given throughout the day, as well as tours of the station, helicopters and vehicles. They had many fun activities for all ages. We would like to express our gratitude to the Pasadena Police officers and Firefighters by being able to be a part of such a great event filled with fun activities for community members and their families. Here at SERVPRO of S.Pasadena/San Marino we are always on the look out for community events that we may be a part of, it is our way of showing our support to our wonderful cities.

Spring Time Cleaning Tips from SERVPRO

4/14/2017 (Permalink)

Cleaning Spring Time Cleaning Tips from SERVPRO Along with spring flowers comes spring time cleaning!

Many homeowners believe spring maintenance is all about the cleaning. Sure, spring cleaning consist of all around home maintenance, but providing maintenance to your home structure, appliances, and systems within your home is just as important. For example, you can’t forget your roof and the possibility that ice dams formed over the winter. Indeed, just as much as that first spring day should provide an excuse to go for a hike or a picnic, it should also provide you with a reminder that your outdoor spring maintenance is waiting.

Here is a spring maintenance checklist with a few tips to ensure your home is in great condition for the rest of the year.

Spring Maintenance Checklist

  • Siding: Clean siding with a pressure washer to keep mold from growing. Check all wood surfaces for weathering and paint failure. If you think there is mold present anywhere in your home, get in contact with SERVPRO of S.Pasadena/San Marino and we will come out and provide you with a free estimate.

  • Exterior caulking: Inspect caulking and replace if deteriorating.

  • Window sills, door sills, and thresholds: Fill cracks, caulk edges, repaint or replace if necessary.

  • Window and door screens: Clean screening and check for holes. If holes are bigger than a quarter, that is plenty of room for bugs to climb in. Patch holes or replace the screen. Tighten or repair any loose or damaged frames, replace broken, worn-out, or missing hardware. Tighten and lubricate door hinges and closers.

  • Drain waste and vent system

  • Hot water heater: Lubricate circulating pump and motor.

  • Evaporative air conditioner: Clean unit, check belt tension and adjust if needed. Replace cracked or worn belt.

  • Heat pump: Lubricate blower motor.

  • Foundation: Check foundation walls, floors, concrete, and masonry for cracking, heaving, or deterioration.

  • Roof: Inspect roof surface, perform a thorough cleaning. Check flashings around all surface projections and sidewalls.

  • Deck and porches: Check all decks, patios, porches, stairs, and railings for loose members and deterioration.

  • Landscape: This is a natural for spring home maintenance. Cut back and trim all vegetation and overgrown bushes from structures. Limbs and leaves can cut into your home’s paint and force you to have that side of the house repainted. A little trimming can save a lot of money and time.

  • Sprinklers: Check lawn sprinkler system for leaky valves, exposed lines, and improperly working sprinkler heads.

  • Gutters and downspouts: Pull leaves and debris from gutters and downspouts. Reattach gutters that have pulled away from the house. Run a hose on the roof and check for proper drainage.

If you believe you have a leak, contact SERVPRO of S.Pasadena/San Marino and we will come out and provide you with a free estimate.


2017 RMHC Walk for Kids

4/7/2017 (Permalink)

Community 2017 RMHC Walk for Kids 2017 Walk for Kids

SERVPRO of S.Pasadena/San Marino was ecstatic to be a route sponsor and join in this year's Ronald McDonald's House Walk for Kids.

Walk For Kids is a 2 mile walk that raises funds and promotes the services and programs provided by the Pasadena Ronald McDonald House. 

The Ronald McDonald House provide comfort, care, and support to children and families. Their vision is to provide a community where children and their families embrace life and healing with a sense of hope, enthusiasm, courage and joy.

Many families travel far from home to get treatment for their seriously ill or injured children. For children facing a serious medical crisis, nothing seems scarier than not having their mom and dad close by for love and support. Our Ronald McDonald House programs provides a “home-away-from-home” for families so they can stay close by their hospitalized child at little or no cost.

Their houses are built on the simple idea that nothing else should matter when a family is focused on healing their child, not where they can afford to stay, where they will get their next meal from, or where they will lay their head at night to rest. We believe that when a child is hospitalized the love and support of family is as powerful as the strongest medicine prescribed.

As a member of the community SERVPRO of S. Pasadena/San Marino is always looking for ways to contribute and become a part of our community events as a way of giving back and helping the community. Employees of SERVPRO of S. Pasadena/San Marino were more than happy to participate in this 2k walk along with many other members of the community to help such an amazing organization. We are definitely looking forward to next years's Walk for Kids.


City of San Marino Firefighters Pancake Breakfast

4/7/2017 (Permalink)

Community City of San Marino Firefighters Pancake Breakfast Fun day!

SERVPRO of S.Pasadena/San Marino is proud to be a part of the annual San Marino Firefighters Pancake Breakfast. The San Marino Firefighter Association holds their annual Pancake Breakfast at Lacy Park in the city of San Marino.. Proceedings from this event benefit the Children’s Burn Foundation, Firefighters Quest for Burn Survivors, and the Alisa Ann Ruch Burn Foundation. SERVPRO of S.Pasadena/San Marino has been taking part in this wonderful event for the past 4 years. It is very nice to see community members join in on a family fun filled day and come support the firefighter's association. SERVPRO of S.Pasadena/San Marino is always ready to support community events. These events are a way for SERVPRO of S.Pasadena/San Marino to give back to our communities. 

Sewer Water

3/31/2017 (Permalink)

General Sewer Water Damaged Pipe

About Sewer Water:

While floods are probably best known for causing extensive water damage to homes and businesses, they can also cause sewage from sanitary sewer lines to back up into houses through drain pipes. These backups not only cause damage that is difficult to repair, but also create health hazards. 

Just like drain pipes, the main sewer line can become clogged, this can cause sewage backups in the home. Sewer backups should be considered an emergency since water may contain bacteria and/or other microbes that may cause illnesses and/or serious health issues.

If it is just one toilet, sink, or tub that seems to be the problem, it may just be a clog in the drain. If, however, every flush creates a sewage backup in your home, you likely have a blockage in your main sewer line.


Most clogs can be prevented with regular maintenance and proper use of your drains. A few tips to herl keep your sewer line clear are:

  • Do not flush tissue, napkins, diapers, and other waste down your toilet as these create clogs.

  • Avoid dumping large quantities of anything down your garbage disposal that can become lodged within the sewer line. 

  • Do not throw grease or fat down your drain. Although in liquid form when poured down the drain, it can harden within your plumbing, collect debris thus creating a clog.

SERVPRO to the rescue!

Should you ever encounter any sewage damage in your home, call SERVPRO of S. Pasadena/San Marino. Our technicians have gone through specialized training and we use professional equipment to quickly and safely clean sewage contaminants. An inspection of your home or business will be completed to determine the appropiate plan of action for the type of water encountered. SERVPRO will make a sewer water damage seem "Like it never even happened."

ERP: Emergency Ready Plan

3/31/2017 (Permalink)

General ERP: Emergency Ready Plan ERP

What is an Emergency Ready Plan (E.R.P)?

As a national sponsor for the American Red Cross. SERVPRO has teamed up with the American Red Cross to create an emergency ready plan. The Emergency Ready Plan or E.R.P. is a free web based program designed to help businesses, organizations, schools, and homeowners become better prepared for emergencies.

By setting up an emergency ready profile for your home or business, you minimize interruption by having an immediate plan of action.


 "The time to prepare for a disaster is before it happens, taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business and common sense"- Megan Willhite (SERVPRO Marketing Rep.)


What are the benefits of creating an ERP profile?

  • Having a valuable service, provided at no cost to you!

  • Access from anywhere, anytime 24/7.

  • Receive notice of heavy rain or flood areas.

  • Property overview information.

  • Facility details, where the shut off valves are located.

  • Emergency contact information.

  • Insurance contact information.

  • Submit claims right through the app.

  • Allow access and share information with family members and/or facility managers.


Having access to this information while being away from the property will give you peace of mind.

How to set up an E.R.P.

SERVPRO can help you create a disaster recovery plan now, specific to your facility, so that if you need us, we can help you fast. For information on SERVPRO’s free Ready Plan Mobile Application, available on all smartphones, and tablets please visit: or contact us at SERVPRO of S.Pasadena/San Marino to set up an appointment.